D-Sight: A New Decision Making Software to Address Multi-Criteria Problems

PROMETHEE and GAIA belong to the family of multi-criteria outranking methods. A key aspect of their successful application to real problems relies on the existence of user-friendly software implementing these approaches. Following PROMCALC and DECISION LAB 2000, D-Sight is the third generation of PROMETHEE and GAIA based applications. It offers multiple interactive and visual tools that help the decision maker to better understand and manage his multi-criteria problem. The aim of this paper is to provide a description of D-Sight by presenting its main characteristics. An illustrative case study about the outsourcing of IT infrastructure and application development is detailed. DOI: 10.4018/jdsst.2012100101 2 International Journal of Decision Support System Technology, 4(4), 1-23, October-December 2012 Copyright © 2012, IGI Global. Copying or distributing in print or electronic forms without written permission of IGI Global is prohibited. (Mareschal, 1988) or a procedure for group decision support (Macharis, Brans, & Mareschal, 1998). We refer the interested reader to Brans and Mareschal (2005) for a state of the art of these developments. Recently, Behzadian et al. (2010) have realized a comprehensive literature review of the applications of PROMETHEE to various fields such as finance, health care, logistics and transportation, chemistry, environmental management, ... (they listed more than 200 papers published in 100 journals). From our point of view, a key factor of this success relies on the existence of efficient and user-friendly software. Following PROMCALC (Brans & Mareschal, 1994) and DECISION LAB 2000, D-Sight constitutes the third generation of PROMETHEE based applications. It has been developed by Quantin Hayez at the CoDE-SMG laboratory under a grant of the Walloon Region supervised by Prof. Yves De Smet. The main intention underlying this project was to develop an application based on interactive visual tools. Now that the resulting product has reached a certain level of maturity1, the aim of this paper is to offer a complete description of the software. D-Sight implements classic functionalities such as the PROMETHEE I and II rankings, the GAIA visualization tool, sensitivity analysis (including for instance the walking weights or the decision maker’s brain) and a Group Decision Support System (GDSS). Compared to previous software, several functional improvements have been proposed in addition to a modern user interface: a new visualization format for the PROMETHEE I ranking called the “Diamond,” a plugin system allowing the customization of the software, a module for automatic updates, the explicit projections in the GAIA plane, new GAIA visualization options (Hayez, Mareschal, & De Smet, 2009; Mareschal & De Smet, 2009), a multiple levels hierarchy of criteria, a functionality dedicated to the elicitation of weights,... D-Sight is available since February 2010. Up to now, it is regularly used by several universities and research centers all over the world for teaching and research purposes (Macharis, Bernardini, De Smet, & Hayez, 2010). In addition, D-Sight is used in private companies as well. Some of those collaborations led to the publication of different case studies (see http://www.d-sight. com/academic). The paper is organized as follows: a brief description of PROMETHEE and GAIA is provided in Section 2 followed by a short MCDA software review in Section 3. Then, the main characteristics, the architecture of D-Sight and the plugin system are presented in Section 4. Finally an illustrative case study is detailed in Section 5 in order to highlight the added value of using D-Sight. Therefore, we will consider the case of a production company that is looking to outsource both IT infrastructure and application development.